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Dear John Denim...the PERFECT Denim.
A few things you might be wondering
Our customers' satisfaction is our number one priority.
We offer an exchange when the product has not been worn and is in its original condition.
Please note that customers will be responsible for shipping costs.
Any exchanges must be in the original packaging with proof of purchase.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.
If your order hasn't arrived after two weeks, please contact us and we will look into the details.
Products under warranty should be handled with care.
If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.